Digital Delivery Policy
Last Updated: [Insert Date]
1. Immediate Digital Delivery
At [Company Name], all our products are 100% digital. We do not sell or ship physical goods. Upon successful payment, your file(s) will be available for download immediately.
- On the Confirmation Page: A download link will appear instantly after purchase.
- Via Email: A receipt email containing the download link will be sent to the email address you provided at checkout.
2. Delivery Timeframe
Downloads are typically instant. However, in some cases, there may be a delay of up to 10-15 minutes while your payment is processed by your bank or payment provider.
3. Troubleshooting Delivery Issues
If you have not received your email within 20 minutes of purchase, please check the following:
- Spam/Junk Folder: Email providers often filter automated emails here.
- Promotions Tab: If you use Gmail, check your Promotions tab.
- Typo in Email: Ensure you entered the correct email address during checkout.
4. No Physical Shipping
By purchasing from us, you acknowledge that no physical item will be mailed to your address. Shipping costs are not applicable to our products.
5. Contact for Non-Delivery
If you cannot access your files or the download link is broken, please contact us immediately so we can manually resend your order.
- Contact Form: [Click here to report delivery issue]
Disclaimer: This policy meets the requirements for "Proof of Delivery" for digital goods under standard payment processor agreements.